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the refined way
Refined NWA sets the standard for luxury residential cleaning. Our mission is to deliver meticulous attention to detail with unwavering reliability. Elevate your living experience with elevated cleaning tailored to your needs.
FAQs
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We are a boutique, luxury cleaning service that only takes on a small number of clients. Because of this, we dedicate all of our attention to those clients and ensure that they are pleased with their experience.
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Absolutely not. If all you need is a one-time clean, we are happy to accommodate. After we complete your initial clean, we will collaborate to determine if a regularly occurring service is right for you.
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We are so confident that you will be pleased with our work that we offer a 100% money back guarantee if you are not satisfied for any reason. No questions asked.
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We believe that hourly billing is the most transparent approach. We are incredibly efficient with our time and know that you will be pleased with how much we can do in an hour. Hourly rates vary based on frequency of service.
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Please provide a 24 hour notice of cancellation for a full refund. Any cancellation within the 24 hour window prior to your appointment is subject to a 50% refund.
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Great question! Fill out this quick form and we will reach out to get you on the calendar! We typically respond to form submissions within the same business day if submitted before noon. If submitted after that, we will get back to you before noon the next business day!
If you need immediate service, give us a call to schedule a clean!